FAQ \u2014 ORTOLED<\/title>\n<meta name=\"description\" content=\"Complete ORTOLED FAQ: products, installation, choosing the right lamp, accessories and control units, shipping, warranty and support. All the answers about LED lamps for indoor cultivation.\">\n<link rel=\"canonical\" href=\"https:\/\/www.ortoled.com\/en\/faq\/\">\n<meta name=\"robots\" content=\"index, follow\">\n<link rel=\"preconnect\" href=\"https:\/\/fonts.bunny.net\">\n<link href=\"https:\/\/fonts.bunny.net\/css?family=space-grotesk:500,600,700|plus-jakarta-sans:300,400,500,600,700&display=swap\" rel=\"stylesheet\">\n<style>\n\/* \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\n ORTOLED \u2014 Design \"EDITORIAL WHITE\" (stesso sistema di garanzia.html \/ glossario-led-grow.html)\n Bianco \u00b7 accento verde ORTOLED \u00b7 tipografia Masiva \u00b7 zero box\/pill\n \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 *\/\n@font-face{font-family:'Massiva Black';src:url('https:\/\/www.ortoled.com\/wp-content\/uploads\/2026\/07\/Masiva-Black.woff') format('woff');font-weight:400;font-style:normal;font-display:swap}\n@font-face{font-family:'Massiva Light';src:url('https:\/\/www.ortoled.com\/wp-content\/uploads\/2026\/07\/Masiva-Light.woff') format('woff');font-weight:400;font-style:normal;font-display:swap}\n\n*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}\nhtml{scroll-behavior:smooth;-webkit-text-size-adjust:100%}\n:root{\n --bg:#FFFFFF;--tint:#FFFFFF;--tile:#FFFFFF;\n --hair:rgba(20,20,12,.12);--hair-2:rgba(20,20,12,.20);\n --tx:#15150F;--tx-2:#5E5E50;--tx-3:#9A9A8C;\n --green:#2E7D32;--green-2:#256628;--on-green:#FFFFFF;\n --ease:cubic-bezier(.2,.7,.2,1);\n --display:'Massiva Black','Space Grotesk','Plus Jakarta Sans',sans-serif;\n --sans:'Massiva Light','Plus Jakarta Sans',-apple-system,sans-serif;\n --mono:'Roboto Mono','JetBrains Mono',monospace;\n}\nbody{font-family:var(--sans);font-weight:400;background:var(--bg);color:var(--tx);line-height:1.6;overflow-x:hidden;-webkit-font-smoothing:antialiased}\na{color:inherit;text-decoration:none}\nimg{max-width:100%;display:block}\n::selection{background:var(--green);color:#fff}\n\n.wrap{max-width:1280px;margin:0 auto;padding:0 40px}\n.eyebrow{display:inline-flex;align-items:center;gap:10px;font-family:var(--sans);font-weight:600;font-size:12px;letter-spacing:.22em;text-transform:uppercase;color:var(--green);margin-bottom:24px}\n.eyebrow::before{content:'';width:26px;height:1px;background:var(--green)}\nh1,h2,h3{font-family:var(--display);font-weight:400;letter-spacing:-.02em;line-height:1}\n.h-md{font-size:clamp(28px,3.4vw,50px);line-height:1.02;letter-spacing:-.02em}\n.lead{font-size:clamp(16px,1.4vw,19px);color:var(--tx-2);line-height:1.7}\n.tint{background:var(--tint)}\n\n\/* \u2500\u2500 BUTTONS (squadrati, no pill) \u2500\u2500 *\/\n.btn{display:inline-flex;align-items:center;gap:12px;font-family:var(--sans);font-weight:600;font-size:13.5px;letter-spacing:.02em;padding:16px 26px;border:1px solid transparent;cursor:pointer;transition:background .3s var(--ease),color .3s,border-color .3s}\n.btn svg{width:16px;height:16px;transition:transform .35s var(--ease)}\n.btn:hover svg{transform:translateX(4px)}\n.btn-solid{background:var(--green);color:#FFFFFF!important}\n.btn-solid:hover{background:#FFFFFF!important;color:var(--green)!important;border-color:var(--green)!important}\n\n\/* \u2500\u2500 reveal \u2500\u2500 *\/\n.rv{opacity:0;transform:translateY(30px);transition:opacity 1s var(--ease),transform 1s var(--ease)}\n.rv.in{opacity:1;transform:none}\n\n\/* \u2550\u2550\u2550 section base \u2550\u2550\u2550 *\/\n.sec{padding:90px 0;background:var(--bg);color:var(--tx)}\n\n\/* \u2550\u2550\u2550 TITOLO PAGINA \u2550\u2550\u2550 *\/\n.hero-page{padding:56px 0 20px}\n.hero-page-inner{width:calc(50% - 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They cover both blue wavelengths (ideal for the vegetative stage) and red wavelengths (essential for flowering), as well as the wavelengths in between. This lets plants complete their entire life cycle under a single light source.<\/div><\/details>\n <details class=\"fitem\"><summary>What does \u00b5mol\/J mean and why does it matter?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">The \u00b5mol\/J value measures a lamp’s photon efficiency: how many photosynthetically active photons (PPF) it produces for every joule of electrical energy consumed. ORTOLED lamps reach efficiencies between 2.7 and 3.05 \u00b5mol\/J, among the highest in the category. Higher efficiency means lower electricity consumption for the same amount of light produced, with a direct impact on growing costs.<\/div><\/details>\n <details class=\"fitem\"><summary>What’s the difference between PPF and PPFD?<span class=\"pm\"><\/span><\/summary><div class=\"ans\"><strong>PPF<\/strong> (Photosynthetic Photon Flux) is the total amount of useful photons emitted by the lamp every second. <strong>PPFD<\/strong> (Photosynthetic Photon Flux Density), on the other hand, is how many of those photons actually reach one square meter of canopy: it therefore also depends on mounting height and distance from the plants. For a deeper dive into all the technical terms, check out our <a href=\"https:\/\/www.ortoled.com\/en\/led-glossary\/\">LED grow glossary<\/a>.<\/div><\/details>\n <details class=\"fitem\"><summary>What is the 0-10V control for?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">0-10V control lets you manually adjust the lamp’s light intensity via an external dimmer or a control unit such as the EC4330. It’s useful for adapting the light to different plant growth stages, reducing consumption during less demanding stages, or managing the temperature of the grow environment. All ORTOLED models come with this function.<\/div><\/details>\n <details class=\"fitem\"><summary>What LED chips does ORTOLED use?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">ORTOLED uses <strong>Samsung LM301H and LM301B<\/strong> chips, among the most efficient and reliable on the market for indoor cultivation, in SMD2835 format. These are paired with dedicated SMD3535 red diodes at <strong>660nm<\/strong>, which boost the deep red band to optimize the flowering stage.<\/div><\/details>\n <details class=\"fitem\"><summary>How long does an ORTOLED lamp last?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">ORTOLED lamps have a certified <strong>L70 lifespan of 50,000 hours<\/strong>: after this period of use, light output remains at least at 70% of its initial value. With an average use of 18 hours a day, this corresponds to over 7 years of continuous operation. This long lifespan is guaranteed by the quality of the LED chips, passive thermal management (no fans), and ETL, CE and UKCA certifications.<\/div><\/details>\n <details class=\"fitem\"><summary>Do the lamps emit harmful UV or infrared radiation?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">ORTOLED lamps are designed to emit light in the PAR spectrum (400-700nm) useful for photosynthesis, without the intense UV and IR components typical of traditional HPS lamps, which generate radiant heat and can be harmful to the operator. It’s still necessary to avoid staring directly at the light source and to use protective glasses, given the high intensity of the visible light.<\/div><\/details>\n <details class=\"fitem\"><summary>Do ECO lamps need an external driver?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">No. All lamps in the ECO and Quantum Board EVO lines have an <strong>integrated driver<\/strong>: simply connect them to the standard 220\u2013240V AC mains (universal 110-277V) with the EU cable included in the package. The S Line Foldable, on the other hand, uses an external Sosen driver, which is easier to replace if needed.<\/div><\/details>\n <\/div>\n <\/div>\n\n <div class=\"faq-cat\" id=\"cat-02\">\n <div class=\"faq-cat-head rv\">\n <span class=\"faq-cat-num\">02<\/span>\n <h2>Installation and use<\/h2>\n <div class=\"faq-cat-line\"><\/div>\n <\/div>\n <div class=\"faq-wrap rv\">\n <details class=\"fitem\"><summary>At what height should I install the lamp?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">ORTOLED recommends a minimum distance of <strong>30-60 cm above the canopy<\/strong> (the top of the plants), which varies depending on the model’s power and the growth stage. This distance can be increased to reduce light intensity during early stages or to better manage temperature. With the 0-10V dimmer you can also lower the lamp while keeping a controlled intensity.<\/div><\/details>\n <details class=\"fitem\"><summary>How many hours a day should I use the lamp?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">It depends on the species and the growth stage. In general: <strong>18 hours of light \/ 6 hours of darkness<\/strong> for the vegetative stage, <strong>12\/12<\/strong> to induce flowering in photoperiodic plants. ORTOLED recommends not exceeding <strong>20 continuous hours<\/strong> to preserve the lifespan of the lamp and driver.<\/div><\/details>\n <details class=\"fitem\"><summary>Can I use a timer to automate switching on and off?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes, but it’s essential to use <strong>high-quality mechanical timers<\/strong>. Cheap or low-quality digital timers can generate voltage spikes that damage the driver and LED pads, voiding the warranty. ORTOLED explicitly advises against using unreliable timers.<\/div><\/details>\n <details class=\"fitem\"><summary>What environmental conditions are required?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">ORTOLED lamps work correctly at temperatures between <strong>-25\u00b0C and +40\u00b0C<\/strong>. It’s essential that the grow environment is <strong>properly ventilated<\/strong> with adequate air exchange. Avoid pointing humidification systems directly at the lamp, and don’t install it in environments with very high relative humidity and no forced ventilation.<\/div><\/details>\n <details class=\"fitem\"><summary>How do I manage VPD and temperature in LED cultivation?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">LED lamps produce much less radiant heat than HPS, which makes it easier to control <strong>VPD (Vapour Pressure Deficit)<\/strong>. Optimal indicative values are 0.8-1.2 kPa in vegetative and 1.0-1.5 kPa in flowering. Check the <a href=\"https:\/\/www.ortoled.com\/en\/led-glossary\/\">LED grow glossary<\/a> for the full definition and calculation formulas.<\/div><\/details>\n <details class=\"fitem\"><summary>Can I connect multiple lamps to the same control unit?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes. The ORTOLED EC4330 control unit supports 0-10V\/PWM control across multiple channels, allowing you to manage several lamps at once with functions such as simulated sunrise\/sunset and differentiated scheduling by growth stage. Always check the maximum number of lamps supported per channel indicated in the control unit’s datasheet.<\/div><\/details>\n <details class=\"fitem\"><summary>Do I need to wear protective glasses?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes. ORTOLED lamps emit very intense light that can be harmful to the eyes if observed directly or for prolonged periods. ORTOLED recommends the use of <strong>Method Seven protective glasses<\/strong>, specifically designed for indoor growing environments with high-intensity lights.<\/div><\/details>\n <\/div>\n <\/div>\n\n <div class=\"faq-cat\" id=\"cat-03\">\n <div class=\"faq-cat-head rv\">\n <span class=\"faq-cat-num\">03<\/span>\n <h2>Choosing the right product<\/h2>\n <div class=\"faq-cat-line\"><\/div>\n <\/div>\n <div class=\"faq-wrap rv\">\n <details class=\"fitem\"><summary>What’s the difference between the ORTOLED series?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">ORTOLED offers several series designed for different needs: <strong>S Line Foldable<\/strong> (high-efficiency foldable bar, external driver), <strong>S Line HL<\/strong> (fixed linear bar), <strong>Quantum Board EVO<\/strong> and <strong>Quantum Board Mini<\/strong> (flat panel, integrated driver, ideal for square spaces), <strong>ECO Full Spectrum<\/strong> (entry-level with integrated driver) and <strong>Under Canopy<\/strong> (compact bars for lateral\/inner canopy lighting). Check each series’ page for full specifications.<\/div><\/details>\n <details class=\"fitem\"><summary>Which lamp should I choose for a 60×60 or 80x80cm grow tent?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">For small tents (60×60-80x80cm), the <strong>Quantum Board Mini<\/strong> models or the lower-power versions of the <strong>ECO<\/strong> series are generally sufficient, providing good PPFD in flowering without excess heat in small spaces. For a precise choice based on your crop and yield goal, contact support via the <a href=\"https:\/\/www.ortoled.com\/contatti\/\">contact form<\/a>.<\/div><\/details>\n <details class=\"fitem\"><summary>What’s the difference between Quantum Board EVO and Quantum Board Mini?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">The <strong>Quantum Board EVO<\/strong> is designed for medium-to-large grow tents and rooms, with higher power and maximum photon efficiency. The <strong>Quantum Board Mini<\/strong> is the compact version, dedicated to small spaces or growers with a limited number of plants, while maintaining the same spectrum and build quality.<\/div><\/details>\n <details class=\"fitem\"><summary>What is the Under Canopy series for?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Under Canopy lamps are compact bars designed to be placed <strong>inside or under the canopy<\/strong>, lighting up the lower and inner areas of the plant that normally receive less light from the main overhead source. They improve photosynthesis on lower branches too, increasing overall cultivation yield.<\/div><\/details>\n <details class=\"fitem\"><summary>Are ORTOLED lamps only good for cannabis, or other plants too?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">The full spectrum of ORTOLED lamps is suitable for indoor cultivation of any species: vegetables, herbs, ornamental plants, horticulture and floriculture in general. Only the recommended PPFD and DLI parameters change depending on the species and growth stage.<\/div><\/details>\n <\/div>\n <\/div>\n\n <div class=\"faq-cat\" id=\"cat-04\">\n <div class=\"faq-cat-head rv\">\n <span class=\"faq-cat-num\">04<\/span>\n <h2>Accessories and control units<\/h2>\n <div class=\"faq-cat-line\"><\/div>\n <\/div>\n <div class=\"faq-wrap rv\">\n <details class=\"fitem\"><summary>What is the EC4330 control unit and what is it for?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">The EC4330 control unit is ORTOLED’s controller for advanced lighting management: it lets you adjust light intensity via 0-10V\/PWM, schedule light\/dark cycles, and activate functions such as simulated sunrise and sunset, to reduce plant stress and improve its physiological rhythms.<\/div><\/details>\n <details class=\"fitem\"><summary>Can I use ORTOLED lamps to replace an existing HPS setup?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes. ORTOLED lamps are also designed to replace HPS setups: for the same photon flux they consume roughly 40-60% less and produce much less radiant heat. Check the <strong>accessories for existing ballasts\/HPS setups<\/strong> on the accessories page to adapt your installation.<\/div><\/details>\n <details class=\"fitem\"><summary>Do I need an adapter for 0-10V control?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">If your control unit or dimmer isn’t natively compatible with the 0-10V standard used by ORTOLED lamps, a dedicated <strong>0-10V signal adapter<\/strong> is available, ensuring full compatibility with the lamp while keeping all intensity control functions.<\/div><\/details>\n <details class=\"fitem\"><summary>How are the lamps and hanging supports mounted?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">All ORTOLED lamps are installed using adjustable hanging hooks, which make it easy to change the distance from the canopy as the plants grow. On the accessories page you’ll find <strong>professional hanging supports<\/strong> dedicated to each series, for stable and secure mounting even in large grow rooms.<\/div><\/details>\n <\/div>\n <\/div>\n\n <div class=\"faq-cat\" id=\"cat-05\">\n <div class=\"faq-cat-head rv\">\n <span class=\"faq-cat-num\">05<\/span>\n <h2>Purchase and shipping<\/h2>\n <div class=\"faq-cat-line\"><\/div>\n <\/div>\n <div class=\"faq-wrap rv\">\n <details class=\"fitem\"><summary>Where can I buy ORTOLED lamps?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">ORTOLED lamps are available directly on <strong>www.ortoled.com<\/strong> and through Indoorline, the <a href=\"https:\/\/www.ortoled.com\/en\/distributor\/\">official ORTOLED distributor for Europe<\/a>. Buying from the official distributor guarantees you’ll receive an original product with the use and maintenance booklet, essential for warranty coverage.<\/div><\/details>\n <details class=\"fitem\"><summary>How long does delivery take?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Orders are generally shipped within <strong>24\/48 business hours<\/strong> of order confirmation. Actual delivery times vary depending on the destination; you’ll receive a tracking code as soon as the package is handed over to the courier.<\/div><\/details>\n <details class=\"fitem\"><summary>Does shipping cover all of Italy?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes. ORTOLED ships throughout Italy. For information on shipping times and costs, check the dedicated page on the site or contact support directly via the <a href=\"https:\/\/www.ortoled.com\/contatti\/\">contact form<\/a>.<\/div><\/details>\n <details class=\"fitem\"><summary>Do you also ship internationally?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">For shipments outside Italy, please contact support via the <a href=\"https:\/\/www.ortoled.com\/contatti\/\">contact form<\/a> before placing your order: we’ll check together the availability, timing and shipping costs for your country.<\/div><\/details>\n <details class=\"fitem\"><summary>Can I return the product if I change my mind?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes, as provided for by e-commerce regulations, you have the right of withdrawal within the legal deadlines from receipt of the product, provided it is intact, undamaged and in its original packaging. To start a return, contact support via the <a href=\"https:\/\/www.ortoled.com\/contatti\/\">contact form<\/a>.<\/div><\/details>\n <details class=\"fitem\"><summary>Can I request an invoice for my purchase?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes. You can request an invoice at the time of purchase. Always keep your receipt or sales invoice: it’s a document required to activate the official warranty.<\/div><\/details>\n <\/div>\n <\/div>\n\n <div class=\"faq-cat\" id=\"cat-06\">\n <div class=\"faq-cat-head rv\">\n <span class=\"faq-cat-num\">06<\/span>\n <h2>Warranty and support<\/h2>\n <div class=\"faq-cat-line\"><\/div>\n <\/div>\n <div class=\"faq-wrap rv\">\n <details class=\"fitem\"><summary>How many months of warranty do ORTOLED products have?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">All ORTOLED products are covered by a <strong>24-month official warranty<\/strong>. The warranty is valid provided the lamp is accompanied by the correctly filled-in use and maintenance booklet and the purchase receipt or invoice. You’ll find all the details on the <a href=\"https:\/\/www.ortoled.com\/en\/warranty\/\">warranty page<\/a>.<\/div><\/details>\n <details class=\"fitem\"><summary>Do I need to register the product to activate the warranty?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">The warranty activates automatically by keeping the filled-in use and maintenance booklet together with the purchase receipt or invoice: no separate online registration is required. Keep these documents for the entire duration of the warranty.<\/div><\/details>\n <details class=\"fitem\"><summary>My lamp isn’t working. What should I do?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">If the lamp is still under warranty, contact the <strong>point of sale where you purchased it<\/strong>. Bring the use and maintenance booklet, a written description of the issue, and your address with phone number for the return. If the warranty has expired, you can write directly via the <a href=\"https:\/\/www.ortoled.com\/contatti\/\">form on the site<\/a> \u2014 you’ll be contacted back within 5 business days.<\/div><\/details>\n <details class=\"fitem\"><summary>Does the warranty cover damage from incorrect use?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">No. The warranty does not cover lamps that have been tampered with, used with low-quality timers or control units, or installed in environments with high humidity and no adequate ventilation. That’s why ORTOLED provides a use and maintenance booklet with all the instructions to follow in order to keep the warranty valid.<\/div><\/details>\n <details class=\"fitem\"><summary>Are ORTOLED lamps certified?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes. All models are certified <strong>ETL, CE and UKCA<\/strong>, the main safety certifications for the North American, European and British markets. These certifications guarantee that the products meet international electrical safety and build quality standards.<\/div><\/details>\n <\/div>\n <\/div>\n\n <div class=\"faq-cta rv\">\n <h3>Didn’t find the answer to your question?<\/h3>\n <p>The ORTOLED support team will get back to you within 5 business days.<\/p>\n <a class=\"btn btn-solid\" href=\"https:\/\/www.ortoled.com\/contatti\/\">Contact support<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/a>\n <\/div>\n\n <\/div>\n<\/section>\n\n<script>\n(function(){\n var io=new IntersectionObserver(function(es){es.forEach(function(e){if(e.isIntersecting){e.target.classList.add('in');io.unobserve(e.target);}});},{threshold:.12,rootMargin:'0px 0px -8% 0px'});\n document.querySelectorAll('.rv').forEach(function(el){io.observe(el);});\n})();\n<\/script>\n<\/body>\n<\/html>\n","protected":false},"excerpt":{"rendered":"<p>FAQ \u2014 ORTOLED Frequently asked questions ORTOLED FAQ Everything you need to know about ORTOLED lamps: technical details, installation, choosing<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3193","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/pages\/3193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/comments?post=3193"}],"version-history":[{"count":2,"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/pages\/3193\/revisions"}],"predecessor-version":[{"id":3356,"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/pages\/3193\/revisions\/3356"}],"wp:attachment":[{"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/media?parent=3193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":3193,"date":"2026-07-05T19:03:40","date_gmt":"2026-07-05T17:03:40","guid":{"rendered":"https:\/\/www.ortoled.com\/?page_id=3193"},"modified":"2026-07-24T15:35:15","modified_gmt":"2026-07-24T13:35:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ortoled.com\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\n\n\n\n\n\nFAQ \u2014 ORTOLED<\/title>\n<meta name=\"description\" content=\"Complete ORTOLED FAQ: products, installation, choosing the right lamp, accessories and control units, shipping, warranty and support. All the answers about LED lamps for indoor cultivation.\">\n<link rel=\"canonical\" href=\"https:\/\/www.ortoled.com\/en\/faq\/\">\n<meta name=\"robots\" content=\"index, follow\">\n<link rel=\"preconnect\" href=\"https:\/\/fonts.bunny.net\">\n<link href=\"https:\/\/fonts.bunny.net\/css?family=space-grotesk:500,600,700|plus-jakarta-sans:300,400,500,600,700&display=swap\" rel=\"stylesheet\">\n<style>\n\/* \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\n ORTOLED \u2014 Design \"EDITORIAL WHITE\" (stesso sistema di garanzia.html \/ glossario-led-grow.html)\n Bianco \u00b7 accento verde ORTOLED \u00b7 tipografia Masiva \u00b7 zero box\/pill\n \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 *\/\n@font-face{font-family:'Massiva Black';src:url('https:\/\/www.ortoled.com\/wp-content\/uploads\/2026\/07\/Masiva-Black.woff') format('woff');font-weight:400;font-style:normal;font-display:swap}\n@font-face{font-family:'Massiva Light';src:url('https:\/\/www.ortoled.com\/wp-content\/uploads\/2026\/07\/Masiva-Light.woff') format('woff');font-weight:400;font-style:normal;font-display:swap}\n\n*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}\nhtml{scroll-behavior:smooth;-webkit-text-size-adjust:100%}\n:root{\n --bg:#FFFFFF;--tint:#FFFFFF;--tile:#FFFFFF;\n --hair:rgba(20,20,12,.12);--hair-2:rgba(20,20,12,.20);\n --tx:#15150F;--tx-2:#5E5E50;--tx-3:#9A9A8C;\n --green:#2E7D32;--green-2:#256628;--on-green:#FFFFFF;\n --ease:cubic-bezier(.2,.7,.2,1);\n --display:'Massiva Black','Space Grotesk','Plus Jakarta Sans',sans-serif;\n --sans:'Massiva Light','Plus Jakarta Sans',-apple-system,sans-serif;\n --mono:'Roboto Mono','JetBrains Mono',monospace;\n}\nbody{font-family:var(--sans);font-weight:400;background:var(--bg);color:var(--tx);line-height:1.6;overflow-x:hidden;-webkit-font-smoothing:antialiased}\na{color:inherit;text-decoration:none}\nimg{max-width:100%;display:block}\n::selection{background:var(--green);color:#fff}\n\n.wrap{max-width:1280px;margin:0 auto;padding:0 40px}\n.eyebrow{display:inline-flex;align-items:center;gap:10px;font-family:var(--sans);font-weight:600;font-size:12px;letter-spacing:.22em;text-transform:uppercase;color:var(--green);margin-bottom:24px}\n.eyebrow::before{content:'';width:26px;height:1px;background:var(--green)}\nh1,h2,h3{font-family:var(--display);font-weight:400;letter-spacing:-.02em;line-height:1}\n.h-md{font-size:clamp(28px,3.4vw,50px);line-height:1.02;letter-spacing:-.02em}\n.lead{font-size:clamp(16px,1.4vw,19px);color:var(--tx-2);line-height:1.7}\n.tint{background:var(--tint)}\n\n\/* \u2500\u2500 BUTTONS (squadrati, no pill) \u2500\u2500 *\/\n.btn{display:inline-flex;align-items:center;gap:12px;font-family:var(--sans);font-weight:600;font-size:13.5px;letter-spacing:.02em;padding:16px 26px;border:1px solid transparent;cursor:pointer;transition:background .3s var(--ease),color .3s,border-color .3s}\n.btn svg{width:16px;height:16px;transition:transform .35s var(--ease)}\n.btn:hover svg{transform:translateX(4px)}\n.btn-solid{background:var(--green);color:#FFFFFF!important}\n.btn-solid:hover{background:#FFFFFF!important;color:var(--green)!important;border-color:var(--green)!important}\n\n\/* \u2500\u2500 reveal \u2500\u2500 *\/\n.rv{opacity:0;transform:translateY(30px);transition:opacity 1s var(--ease),transform 1s var(--ease)}\n.rv.in{opacity:1;transform:none}\n\n\/* \u2550\u2550\u2550 section base \u2550\u2550\u2550 *\/\n.sec{padding:90px 0;background:var(--bg);color:var(--tx)}\n\n\/* \u2550\u2550\u2550 TITOLO PAGINA \u2550\u2550\u2550 *\/\n.hero-page{padding:56px 0 20px}\n.hero-page-inner{width:calc(50% - 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They cover both blue wavelengths (ideal for the vegetative stage) and red wavelengths (essential for flowering), as well as the wavelengths in between. This lets plants complete their entire life cycle under a single light source.<\/div><\/details>\n <details class=\"fitem\"><summary>What does \u00b5mol\/J mean and why does it matter?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">The \u00b5mol\/J value measures a lamp’s photon efficiency: how many photosynthetically active photons (PPF) it produces for every joule of electrical energy consumed. ORTOLED lamps reach efficiencies between 2.7 and 3.05 \u00b5mol\/J, among the highest in the category. Higher efficiency means lower electricity consumption for the same amount of light produced, with a direct impact on growing costs.<\/div><\/details>\n <details class=\"fitem\"><summary>What’s the difference between PPF and PPFD?<span class=\"pm\"><\/span><\/summary><div class=\"ans\"><strong>PPF<\/strong> (Photosynthetic Photon Flux) is the total amount of useful photons emitted by the lamp every second. <strong>PPFD<\/strong> (Photosynthetic Photon Flux Density), on the other hand, is how many of those photons actually reach one square meter of canopy: it therefore also depends on mounting height and distance from the plants. For a deeper dive into all the technical terms, check out our <a href=\"https:\/\/www.ortoled.com\/en\/led-glossary\/\">LED grow glossary<\/a>.<\/div><\/details>\n <details class=\"fitem\"><summary>What is the 0-10V control for?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">0-10V control lets you manually adjust the lamp’s light intensity via an external dimmer or a control unit such as the EC4330. It’s useful for adapting the light to different plant growth stages, reducing consumption during less demanding stages, or managing the temperature of the grow environment. All ORTOLED models come with this function.<\/div><\/details>\n <details class=\"fitem\"><summary>What LED chips does ORTOLED use?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">ORTOLED uses <strong>Samsung LM301H and LM301B<\/strong> chips, among the most efficient and reliable on the market for indoor cultivation, in SMD2835 format. These are paired with dedicated SMD3535 red diodes at <strong>660nm<\/strong>, which boost the deep red band to optimize the flowering stage.<\/div><\/details>\n <details class=\"fitem\"><summary>How long does an ORTOLED lamp last?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">ORTOLED lamps have a certified <strong>L70 lifespan of 50,000 hours<\/strong>: after this period of use, light output remains at least at 70% of its initial value. With an average use of 18 hours a day, this corresponds to over 7 years of continuous operation. This long lifespan is guaranteed by the quality of the LED chips, passive thermal management (no fans), and ETL, CE and UKCA certifications.<\/div><\/details>\n <details class=\"fitem\"><summary>Do the lamps emit harmful UV or infrared radiation?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">ORTOLED lamps are designed to emit light in the PAR spectrum (400-700nm) useful for photosynthesis, without the intense UV and IR components typical of traditional HPS lamps, which generate radiant heat and can be harmful to the operator. It’s still necessary to avoid staring directly at the light source and to use protective glasses, given the high intensity of the visible light.<\/div><\/details>\n <details class=\"fitem\"><summary>Do ECO lamps need an external driver?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">No. All lamps in the ECO and Quantum Board EVO lines have an <strong>integrated driver<\/strong>: simply connect them to the standard 220\u2013240V AC mains (universal 110-277V) with the EU cable included in the package. The S Line Foldable, on the other hand, uses an external Sosen driver, which is easier to replace if needed.<\/div><\/details>\n <\/div>\n <\/div>\n\n <div class=\"faq-cat\" id=\"cat-02\">\n <div class=\"faq-cat-head rv\">\n <span class=\"faq-cat-num\">02<\/span>\n <h2>Installation and use<\/h2>\n <div class=\"faq-cat-line\"><\/div>\n <\/div>\n <div class=\"faq-wrap rv\">\n <details class=\"fitem\"><summary>At what height should I install the lamp?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">ORTOLED recommends a minimum distance of <strong>30-60 cm above the canopy<\/strong> (the top of the plants), which varies depending on the model’s power and the growth stage. This distance can be increased to reduce light intensity during early stages or to better manage temperature. With the 0-10V dimmer you can also lower the lamp while keeping a controlled intensity.<\/div><\/details>\n <details class=\"fitem\"><summary>How many hours a day should I use the lamp?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">It depends on the species and the growth stage. In general: <strong>18 hours of light \/ 6 hours of darkness<\/strong> for the vegetative stage, <strong>12\/12<\/strong> to induce flowering in photoperiodic plants. ORTOLED recommends not exceeding <strong>20 continuous hours<\/strong> to preserve the lifespan of the lamp and driver.<\/div><\/details>\n <details class=\"fitem\"><summary>Can I use a timer to automate switching on and off?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes, but it’s essential to use <strong>high-quality mechanical timers<\/strong>. Cheap or low-quality digital timers can generate voltage spikes that damage the driver and LED pads, voiding the warranty. ORTOLED explicitly advises against using unreliable timers.<\/div><\/details>\n <details class=\"fitem\"><summary>What environmental conditions are required?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">ORTOLED lamps work correctly at temperatures between <strong>-25\u00b0C and +40\u00b0C<\/strong>. It’s essential that the grow environment is <strong>properly ventilated<\/strong> with adequate air exchange. Avoid pointing humidification systems directly at the lamp, and don’t install it in environments with very high relative humidity and no forced ventilation.<\/div><\/details>\n <details class=\"fitem\"><summary>How do I manage VPD and temperature in LED cultivation?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">LED lamps produce much less radiant heat than HPS, which makes it easier to control <strong>VPD (Vapour Pressure Deficit)<\/strong>. Optimal indicative values are 0.8-1.2 kPa in vegetative and 1.0-1.5 kPa in flowering. Check the <a href=\"https:\/\/www.ortoled.com\/en\/led-glossary\/\">LED grow glossary<\/a> for the full definition and calculation formulas.<\/div><\/details>\n <details class=\"fitem\"><summary>Can I connect multiple lamps to the same control unit?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes. The ORTOLED EC4330 control unit supports 0-10V\/PWM control across multiple channels, allowing you to manage several lamps at once with functions such as simulated sunrise\/sunset and differentiated scheduling by growth stage. Always check the maximum number of lamps supported per channel indicated in the control unit’s datasheet.<\/div><\/details>\n <details class=\"fitem\"><summary>Do I need to wear protective glasses?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes. ORTOLED lamps emit very intense light that can be harmful to the eyes if observed directly or for prolonged periods. ORTOLED recommends the use of <strong>Method Seven protective glasses<\/strong>, specifically designed for indoor growing environments with high-intensity lights.<\/div><\/details>\n <\/div>\n <\/div>\n\n <div class=\"faq-cat\" id=\"cat-03\">\n <div class=\"faq-cat-head rv\">\n <span class=\"faq-cat-num\">03<\/span>\n <h2>Choosing the right product<\/h2>\n <div class=\"faq-cat-line\"><\/div>\n <\/div>\n <div class=\"faq-wrap rv\">\n <details class=\"fitem\"><summary>What’s the difference between the ORTOLED series?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">ORTOLED offers several series designed for different needs: <strong>S Line Foldable<\/strong> (high-efficiency foldable bar, external driver), <strong>S Line HL<\/strong> (fixed linear bar), <strong>Quantum Board EVO<\/strong> and <strong>Quantum Board Mini<\/strong> (flat panel, integrated driver, ideal for square spaces), <strong>ECO Full Spectrum<\/strong> (entry-level with integrated driver) and <strong>Under Canopy<\/strong> (compact bars for lateral\/inner canopy lighting). Check each series’ page for full specifications.<\/div><\/details>\n <details class=\"fitem\"><summary>Which lamp should I choose for a 60×60 or 80x80cm grow tent?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">For small tents (60×60-80x80cm), the <strong>Quantum Board Mini<\/strong> models or the lower-power versions of the <strong>ECO<\/strong> series are generally sufficient, providing good PPFD in flowering without excess heat in small spaces. For a precise choice based on your crop and yield goal, contact support via the <a href=\"https:\/\/www.ortoled.com\/contatti\/\">contact form<\/a>.<\/div><\/details>\n <details class=\"fitem\"><summary>What’s the difference between Quantum Board EVO and Quantum Board Mini?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">The <strong>Quantum Board EVO<\/strong> is designed for medium-to-large grow tents and rooms, with higher power and maximum photon efficiency. The <strong>Quantum Board Mini<\/strong> is the compact version, dedicated to small spaces or growers with a limited number of plants, while maintaining the same spectrum and build quality.<\/div><\/details>\n <details class=\"fitem\"><summary>What is the Under Canopy series for?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Under Canopy lamps are compact bars designed to be placed <strong>inside or under the canopy<\/strong>, lighting up the lower and inner areas of the plant that normally receive less light from the main overhead source. They improve photosynthesis on lower branches too, increasing overall cultivation yield.<\/div><\/details>\n <details class=\"fitem\"><summary>Are ORTOLED lamps only good for cannabis, or other plants too?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">The full spectrum of ORTOLED lamps is suitable for indoor cultivation of any species: vegetables, herbs, ornamental plants, horticulture and floriculture in general. Only the recommended PPFD and DLI parameters change depending on the species and growth stage.<\/div><\/details>\n <\/div>\n <\/div>\n\n <div class=\"faq-cat\" id=\"cat-04\">\n <div class=\"faq-cat-head rv\">\n <span class=\"faq-cat-num\">04<\/span>\n <h2>Accessories and control units<\/h2>\n <div class=\"faq-cat-line\"><\/div>\n <\/div>\n <div class=\"faq-wrap rv\">\n <details class=\"fitem\"><summary>What is the EC4330 control unit and what is it for?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">The EC4330 control unit is ORTOLED’s controller for advanced lighting management: it lets you adjust light intensity via 0-10V\/PWM, schedule light\/dark cycles, and activate functions such as simulated sunrise and sunset, to reduce plant stress and improve its physiological rhythms.<\/div><\/details>\n <details class=\"fitem\"><summary>Can I use ORTOLED lamps to replace an existing HPS setup?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes. ORTOLED lamps are also designed to replace HPS setups: for the same photon flux they consume roughly 40-60% less and produce much less radiant heat. Check the <strong>accessories for existing ballasts\/HPS setups<\/strong> on the accessories page to adapt your installation.<\/div><\/details>\n <details class=\"fitem\"><summary>Do I need an adapter for 0-10V control?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">If your control unit or dimmer isn’t natively compatible with the 0-10V standard used by ORTOLED lamps, a dedicated <strong>0-10V signal adapter<\/strong> is available, ensuring full compatibility with the lamp while keeping all intensity control functions.<\/div><\/details>\n <details class=\"fitem\"><summary>How are the lamps and hanging supports mounted?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">All ORTOLED lamps are installed using adjustable hanging hooks, which make it easy to change the distance from the canopy as the plants grow. On the accessories page you’ll find <strong>professional hanging supports<\/strong> dedicated to each series, for stable and secure mounting even in large grow rooms.<\/div><\/details>\n <\/div>\n <\/div>\n\n <div class=\"faq-cat\" id=\"cat-05\">\n <div class=\"faq-cat-head rv\">\n <span class=\"faq-cat-num\">05<\/span>\n <h2>Purchase and shipping<\/h2>\n <div class=\"faq-cat-line\"><\/div>\n <\/div>\n <div class=\"faq-wrap rv\">\n <details class=\"fitem\"><summary>Where can I buy ORTOLED lamps?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">ORTOLED lamps are available directly on <strong>www.ortoled.com<\/strong> and through Indoorline, the <a href=\"https:\/\/www.ortoled.com\/en\/distributor\/\">official ORTOLED distributor for Europe<\/a>. Buying from the official distributor guarantees you’ll receive an original product with the use and maintenance booklet, essential for warranty coverage.<\/div><\/details>\n <details class=\"fitem\"><summary>How long does delivery take?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Orders are generally shipped within <strong>24\/48 business hours<\/strong> of order confirmation. Actual delivery times vary depending on the destination; you’ll receive a tracking code as soon as the package is handed over to the courier.<\/div><\/details>\n <details class=\"fitem\"><summary>Does shipping cover all of Italy?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes. ORTOLED ships throughout Italy. For information on shipping times and costs, check the dedicated page on the site or contact support directly via the <a href=\"https:\/\/www.ortoled.com\/contatti\/\">contact form<\/a>.<\/div><\/details>\n <details class=\"fitem\"><summary>Do you also ship internationally?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">For shipments outside Italy, please contact support via the <a href=\"https:\/\/www.ortoled.com\/contatti\/\">contact form<\/a> before placing your order: we’ll check together the availability, timing and shipping costs for your country.<\/div><\/details>\n <details class=\"fitem\"><summary>Can I return the product if I change my mind?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes, as provided for by e-commerce regulations, you have the right of withdrawal within the legal deadlines from receipt of the product, provided it is intact, undamaged and in its original packaging. To start a return, contact support via the <a href=\"https:\/\/www.ortoled.com\/contatti\/\">contact form<\/a>.<\/div><\/details>\n <details class=\"fitem\"><summary>Can I request an invoice for my purchase?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes. You can request an invoice at the time of purchase. Always keep your receipt or sales invoice: it’s a document required to activate the official warranty.<\/div><\/details>\n <\/div>\n <\/div>\n\n <div class=\"faq-cat\" id=\"cat-06\">\n <div class=\"faq-cat-head rv\">\n <span class=\"faq-cat-num\">06<\/span>\n <h2>Warranty and support<\/h2>\n <div class=\"faq-cat-line\"><\/div>\n <\/div>\n <div class=\"faq-wrap rv\">\n <details class=\"fitem\"><summary>How many months of warranty do ORTOLED products have?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">All ORTOLED products are covered by a <strong>24-month official warranty<\/strong>. The warranty is valid provided the lamp is accompanied by the correctly filled-in use and maintenance booklet and the purchase receipt or invoice. You’ll find all the details on the <a href=\"https:\/\/www.ortoled.com\/en\/warranty\/\">warranty page<\/a>.<\/div><\/details>\n <details class=\"fitem\"><summary>Do I need to register the product to activate the warranty?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">The warranty activates automatically by keeping the filled-in use and maintenance booklet together with the purchase receipt or invoice: no separate online registration is required. Keep these documents for the entire duration of the warranty.<\/div><\/details>\n <details class=\"fitem\"><summary>My lamp isn’t working. What should I do?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">If the lamp is still under warranty, contact the <strong>point of sale where you purchased it<\/strong>. Bring the use and maintenance booklet, a written description of the issue, and your address with phone number for the return. If the warranty has expired, you can write directly via the <a href=\"https:\/\/www.ortoled.com\/contatti\/\">form on the site<\/a> \u2014 you’ll be contacted back within 5 business days.<\/div><\/details>\n <details class=\"fitem\"><summary>Does the warranty cover damage from incorrect use?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">No. The warranty does not cover lamps that have been tampered with, used with low-quality timers or control units, or installed in environments with high humidity and no adequate ventilation. That’s why ORTOLED provides a use and maintenance booklet with all the instructions to follow in order to keep the warranty valid.<\/div><\/details>\n <details class=\"fitem\"><summary>Are ORTOLED lamps certified?<span class=\"pm\"><\/span><\/summary><div class=\"ans\">Yes. All models are certified <strong>ETL, CE and UKCA<\/strong>, the main safety certifications for the North American, European and British markets. These certifications guarantee that the products meet international electrical safety and build quality standards.<\/div><\/details>\n <\/div>\n <\/div>\n\n <div class=\"faq-cta rv\">\n <h3>Didn’t find the answer to your question?<\/h3>\n <p>The ORTOLED support team will get back to you within 5 business days.<\/p>\n <a class=\"btn btn-solid\" href=\"https:\/\/www.ortoled.com\/contatti\/\">Contact support<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/a>\n <\/div>\n\n <\/div>\n<\/section>\n\n<script>\n(function(){\n var io=new IntersectionObserver(function(es){es.forEach(function(e){if(e.isIntersecting){e.target.classList.add('in');io.unobserve(e.target);}});},{threshold:.12,rootMargin:'0px 0px -8% 0px'});\n document.querySelectorAll('.rv').forEach(function(el){io.observe(el);});\n})();\n<\/script>\n<\/body>\n<\/html>\n","protected":false},"excerpt":{"rendered":"<p>FAQ \u2014 ORTOLED Frequently asked questions ORTOLED FAQ Everything you need to know about ORTOLED lamps: technical details, installation, choosing<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3193","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/pages\/3193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/comments?post=3193"}],"version-history":[{"count":2,"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/pages\/3193\/revisions"}],"predecessor-version":[{"id":3356,"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/pages\/3193\/revisions\/3356"}],"wp:attachment":[{"href":"https:\/\/www.ortoled.com\/en\/wp-json\/wp\/v2\/media?parent=3193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}